VIP Sports Ride ATL (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including SMS communications. Please read this policy carefully to understand how your information is handled.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, phone number, and any other details you provide through forms, bookings, or inquiries.

Usage Data

Information about how you interact with our website, including IP address, browser type, device information, and pages visited.

2. How We Use Your Information

Your information is used to:

• Provide, operate, and improve our transportation services
• Respond to inquiries and customer service requests
• Communicate booking updates, service notifications, and promotional messages
• Process reservations and manage customer relationships

3. SMS Communications

By providing your phone number and opting in, you agree to receive SMS messages from VIP Sports Ride ATL. These messages may include booking confirmations, service updates, customer support messages, and promotional notifications.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact customer support at (770) 376-1162. Message and data rates may apply. Message frequency may vary.

4. SMS Consent

We respect your privacy. Phone numbers and SMS consent data are not shared with third parties or affiliates for marketing or SMS purposes. Your information is used only to provide services and communications directly from VIP Sports Ride ATL.

5. SMS Terms and Conditions

Information collected during the SMS consent process will not be shared with third parties.

Welcome Message

When you contact VIP Sports Ride ATL, you may receive SMS messages for assistance, updates, or promotions.

Example Message

“Hello, thank you for contacting VIP Sports Ride ATL. How can we help you? Reply STOP to opt out at any time. Message and data rates may apply. For assistance, reply HELP.”

Message Frequency

Message frequency varies and may range from 50 to 1,000 messages per day across all users.

6. Opt-Out Instructions

You may stop receiving SMS messages at any time by replying STOP. Once opted out, you will no longer receive messages unless you opt back in by replying START.

7. Types of SMS Communications

If you consent to receive SMS messages, you may receive messages related to:

• Appointment confirmations and reminders
• Transportation updates and service notifications
• Internal scheduling communications with employees
• Customer support, troubleshooting, and service coordination

8. Standard SMS Messaging Disclosures

Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us through our website.

9. SMS Terms of Service

By opting into SMS communications through a web form or other method, you agree to receive text messages from VIP Sports Ride ATL. These messages may include booking confirmations, reminders, service updates, and billing notifications. Message frequency varies. Message and data rates may apply.

10. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

11. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal information, subject to legal requirements
• Withdraw SMS consent at any time by replying STOP

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

13. Help and Support

If you need assistance, reply HELP to any SMS message or contact our customer support team.

14. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:
Phone: +1 (770) 376-1162